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Welcoming Refugees to Britain

In November 2010, the team at Refugee Action contacted us saying that they needed to initiate a strategy to convert supporters into donors.

Research, by fundraising agency Burnett Works, identified that many contacts held on the Refugee Action database belonged to supporters, happy to contribute time or be vocal about refugees, but who were not yet contributing financially.

Further research made it clear that while these people felt that they were proud to ‘get the refugee issue’ and wanted to ‘nail their colours to the mast’, a programme of gradual engagement was required to increase commitment and for supporters to feel their involvement was vital.

We took the initial “Welcome Campaign” concept and developed the further, widening its reach (in turn increasing opportunities for fundraising) planning content, defining interactions and functionality. The campaign launched in February 2011 and is part of an ongoing strategy of supporter engagement.

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So, what did we actually do?

  • Research
  • Planning
  • Information Architecture
  • Design
  • Development (bespoke)
  • Hosting


We don’t take jobs just for the money. We don't bang out rubbish on the cheap. We don’t offshore.

We’re proud of our work and the people we do it for.

We’re quite picky about who we work with (ethics, not snobbery). That way we can maintain the levels of detail, thought, creativity and technical work that our reputation is built on.

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Here are just a few of the organisations
we’ve worked with recently.

  • Red Squirrel Architects
    Cutting edge London-based architects
  • Nick Tucker
    Progressive business coach and personal mentor
  • Kilter Theatre
    Low carbon theatre and promotion of sustainable living
  • Wallace & Hodgson
    World renowned experts in entertainment memorabilia
  • Equip Southwest
    Sharing research equipment between universities in the southwest
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